accounts
Create account

Grievance record Template for Zimbabwean Businesses

Employee complaint, people involved, investigation steps and outcome.

Open grievance record

When to use it

Document a workplace complaint with the dates, people involved and the steps taken to investigate it.

Information to prepare

  • Employee full name
  • Job title and department
  • Date
  • Grievance raised
  • People involved and witnesses
  • Investigation steps taken
  • Outcome and actions agreed
  • Manager or HR representative

Before sharing or approving

Separate reported allegations from findings, record the outcome and handle the document through the appropriate confidential process.

Review requirements

Working HR draft. Check it against the Labour Act [Chapter 28:01], the applicable National Employment Council agreement and your registered employment code of conduct before issuing. Approval in Accounts records internal review only; it is not a signature.